TONER REFILL FAQ
At Top Inks, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at support@topinks.co.uk .
FAQ’s FOR TONER REFILL KITS
1. Will your toner harm my printer or photocopier?
If you follow our simple instructions and inspect your work before reinstalling your cartridge, there is no way the cartridge you refill can harm your machine.
2. Will the use of your toner void my warranty?
Nope! In fact, it is against the law (the Sherman and Clayton Anti-Trust Acts, to be specific) to tie the purchase or use of a particular supply to the warranty.
3. Are there any hazards involved with the handling of toner?
HP describes toner as “Toner is a nontoxic substance composed of plastic, iron, and a small amount of pigment.”
To our knowledge, the average DIY refiller’s exposure to toner presents no significant health hazard in normal use. We recommend refilling in a well ventilated room or outside to minimize the exposure to fumes. For extra protection, wear a dust mask.
4. How many times can I refill my toner cartridge?
An average of three times (It varies depending on cartridge type). The range is from 1 or 2 times, to 5 or more times. Quality and page yield will decrease the more times a cartridge is refilled. While
we have had reports from some users that they have been able to use our toner an even greater number of times on a given empty, the simple (and obvious) rule of thumb is, continue to use our toner until you are no longer satisfied with the print quality.
5. Why are the kits named after formulas instead of names of printers?
The “engine” in your laser printer is also manufactured to be used in dozens, even hundreds of other printers. Canon actually makes all of the Hewlett Packard laser printers and toner cartridges. Hewlett Packard does not make a single laser printer nor do they make a single toner cartridge.
6. If the refilled cartridge using your toner won’t hurt the printer, what, if anything, can go wrong?
Just like a new cartridge, if there is ever anything that goes wrong, it normally shows up on the printed output. If you notice spots, dots, blank spots or voids showing up on the printed page (in a pattern that repeats several times down the page), then the cartridge has reached the end of its useful life and needs to be replaced. A razor sharp, pencil thin line appearing on the page also indicates a cartridge has reached the end of the line.
7. Is your toner made by the same company that makes the brand-name cartridge toner?
There is no way to know for sure. Many laser printer manufacturers do not make their own toner. We use toner formulas that match as closely as possible the properties of the original toner they are replacing. Our toners are tested not only for excellent quality prints like the original, but also for page yield so that you get about the same amount of printed pages as the original cartridge on the first refill.
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